Integrated Premises Services - IPS
Understanding what is required by clients most often goes beyond a written specification…IPS goes that extra distance and has a corporate culture that reinforces the philosophy at all levels in the organisation that to do our best is not good enough if the result does not match what the client requires.
IPS views relationships with clients and suppliers as true partnerships strongly focused on KPI management systems to monitor conformance with client requirements in the service delivery process on a consistent basis. This philosophy has been an instrumental factor in ensuring that IPS’s client partnerships have survived management changes within the client’s organisation during many years as a service provider.